How much telecommunication technologies have helped many people to keep their jobs, by allowing them to work from home is what one of the things that have impressed me the most of what has changed because of the pandemic. If it wasn't because of people being able to do home office, the level of unemployment might have been a lot higher. Also a lot more businesses could have faced bankruptcy if they have given their employees that option.
On the other hand, it shows that the capability to make use of home office has been there for quite a while. Seems that many businesses have been reticent to make use of this option because they were afraid that employees would not perform as they they do on site. Yet, the results may give more businesses the data they need to make home office something more of their employees use more often.
To be honest, it would be something that I'd like to make use at least once a week, and several of my coworkers would have the option to use with some regularity too. Sometimes just being able to work outside the office just helps reduce the stress levels, while being able not fall behind your work by taking vacations.
While most of my job can be done at home, there are still somethings I can do from home. Like being able to print orders, and invoices, at the printer at the office. That is something I need able to do, since the order pages are what the people who fill the others use to do so. And the invoices need to be given to the delivery drivers, or the sale agents, so out clients sign that they received they products when done so locally. Also the credit notes need to have a hard copy to prove that they were authorized.
To be honest, some of this could be done electronically. But there is some push back by some people to do the transition in fear our costumers would not approve of making the move. I personally that the change was made, since it would make my job at lot easier. Most of what is needed is in place, now is just a matter to make the move.