Lack of computer literacy.

After almost a decade of  using three ERP software at work, and the three of them being under utilized, I've come to realize that is not just a matter of lack of training on those particular ERP. It is also a lack of computer literacy, with people don't really know how to fully use computers.

Don't only that, at times that lack of computer literacy makes some people don't really trust what the computer can do for them. This is because, they don't know how to ask questions, for information, or data, in a way that will give them the answers they are looking for at the time.

I've seen several times at work, how the information needed was easily accesible in the ERP. Yet, since people don't really know how to ask the ERP for it, they tend to go the long way around to get the information they were looking for. Which leads to a lot of wasted time, and frustration, over something that the ERP can do faster for them.

In a way, it also extends to the use of laptops that the employees have that could be used for their daily work without making the company expend money, and IT time, of given them a company desktop. Instead of giving those employes the flexibility of using their own laptop, wherever they are at the when needed, they are tied to a desk at the office.

There is still a long way to go for small and medium companies to make the most use of computers. On the employes side, there is a long way to go to educate them to help them make the best use of computers. Until then, there is a lot of potential wasted.