When people tell me that Linux doesn't have an user friendly distro, I can't help to think that they are either lying or haven't used a Linux distro in the last 10 to 15 years.
While distros like Arch Linux are well known for requiring quite a technical expertise, other distros like Linux Mint can be used by anyone. Yes, there is a learning curve to learn how to use it, but it isn't as high as most people tend to think it is. Most of the time, is just learning how some apps are named or how settings are managed.
Specially, now that for things like installing software there a graphical store that helps people to look for and install apps in a more intuitive way. And there is there a lesser need to use the command line in many distros, and more help online to those who want learn how to use the terminal.
These days, the main question is if the apps you need are available on Linux. The same goes for Windows or macOS, rather than the ease of use of the operating system.
Even now, the hardware support is less of an issue for Linux. Hardware support for Linux has improved greatly, so much so that most of the hardware out there works unless is has been designed to only work for Windows or macOS. So much so, that there are some companies like System76 and Tuxedo Computers that make computers that support run Linux as default.
Even computers from Lenovo, HP, and Dell work nicely with Linux Mint or Ubuntu.
As such, there are options out there that support Linux out of the box using distros for users of every level of technical skills. Now, is only a matter to see which option is a better fit for you.
Linux has come a long way, and while it still has some way to go it is no longer the realm of those who are experts.
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