Let's face it, no software is perfect or fits every user needs. All depends what the software is needed for, and how it was developed.
It's important to keep in mind that users needs are not the same, in a sense in some case the one size fit's all isn't the best way to do things. That's why software that tries to do everything doesn't really strike the sweet point, and disappoints everyone. When you try to cover everything, you never do anything well enough to give users a good reason to adopt your software.
There are few areas where it's acceptable to cover several things in one, but in most cases it's not a good idea.
In a way that's why I think that Linux has an advantage, since it can be tailored to fit as tightly as to the target users need it to be. If they need a general purpose OS, it can be that.
But if they need something really specific, you can build it to meet those specifications with ease. At the end, it's up to what users need Linux to do and how they need Linux to get things done. After all, Linux is the engine that runs the OS you want to build.
In a sense, what you need to build around Linux is the car that suits your needs.
That you can do it, and then redistribute it, freely is what makes Linux so flexible. It empowers users to do what they need to do, as they need to do it, knowing that they can do it within very acceptable rules. Rules that don't restrict them to do things their way.
Linux truthfully gives users freedom to do.
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