Today I had the pleasant surprised when I spotted Ubuntu 10.04 running on a package delivery company computers. These computers are set on the reception area, where one gets the packages to be sent.
It made me feel good, because it proved my point that Linux distros can be used in any setting. Not only that, package delivery companies need software that is specially reliable and easy to use.
The need of reliability steams from their need to be able to keep track of packages continuously, and to be able to put into the system new orders as they arrive. They can't know how many packages the clients will bring, or if all will go to the to the same destination.
It's also important for it to be easy to use, since many of the people who interact with the system doesn't have advanced technical skills. So, it's crucial that the software is easy to use, but robust enough for the task at hand.
And Ubuntu has the right balance of robustness and ease of use. Because of this, for me it was no wonder that they where running Ubuntu in such a critical part of their operations.
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