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Anger

Yesterday some workers of the water system made a mistake, and left with out electricity for a couple of hours.

To be honest, they were trying to be nice and tried to fix something that wasn't broken. But, they shouldn't have done it mainly because legally they shouldn't be messing with property of the electric company. And besides, they didn't really know if there was something wrong.

What irk me most of the whole situation, was that instead of taking this with relative calm and talk about it to reach a solution, it quickly became a shouting contest. I mean, instead of actually try to calm down things, there were things said and done that weren't helping at all.

We need that by being aggressive we don't prevent anyone abusing our rights. Or gain any advantage at all, instead it makes it harder to come to an agreement. A cool head it's one of the most important things to have when trying to come to a solution, since it makes us to be able to listen to what the other side is saying to us.
Acting out in anger rarely will do anything to bring a solution, usually bring out more problems than the ones it solve.

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